The simple way to monitor agency performance.
Pulse gives teams a simple, standardised way to regularly check in on agency performance, so you can benchmark results, spot issues early and manage your roster with confidence.
Standardised stakeholder feedback
Live performance dashboard
Early warning flags and league tables
See agency performance at a glance.
Track trends over time
See how agency scores move from period to period.
Spot best and worst performers
Surface standout agencies and identify underperformance early.
Act on early warning signs
Catch dips in perception before they become bigger problems.
Export and share insights
Download dashboard visuals or export the data for your own reporting.
Move beyond anecdotal feedback
Agency decisions are often shaped by scattered comments, infrequent reviews and subjective opinions. Pulse gives you a faster, more reliable picture of what stakeholders are actually experiencing, helping you make better decisions based on consistent performance data.
Act quickly as perceptions change
Manage agencies based on performance, not opinion
Recognise and reward top performers
Focus improvement efforts where they’ll have the most impact
Lightweight to run. Easy to repeat
01 — Decide on your cadence
Run Pulse on a regular schedule, such as every two months or monthly.
02 — Collect feedback
Stakeholders complete a short, NPS-style survey that is quick and easy to answer.
03 — Compare results
Consistent questions make it easy to benchmark performance across teams, agencies and reporting periods.
03 — Share insights
Responses flow automatically into a live dashboard, keeping insights current with minimal manual effort.
Useful wherever agency performance matters.
Procurement teams - Track supplier performance more consistently and strengthen governance.
Marketing teams - Understand which agencies are delivering the best stakeholder experience.
Roster owners - Compare agency performance fairly across disciplines, regions or brands.
Leadership teams - Get a reliable view of performance trends without waiting for annual reviews.
“Pulse is designed for regular check-ins, not long, resource-heavy reviews. It complements deeper agency evaluation processes by giving you a lighter-touch way to monitor performance between formal reviews.”
Ross Thompson | Proctimise
Pulse Plans
Single
A single-pulse review; whenever you need one
£9,500
per pulse
✅ Up to 25 suppliers reviewed
✅ Up to 100 respondents per pulse
✅ Dashboard access for up to 5 users
✅ Survey and dashboard in English
Occasional
Quarterly pulse reviews; four-times per year
£26,000
per year
✅ No limit on the number of suppliers reviewed
✅ Up to 600 respondents per pulse
✅ Dashboard access for up to 5 users
✅ Survey and dashboard in English - 1 x additional language available
✅ Dashboard can be branded to fit your colour scheme and logo
✅ Receive an additional 10% discount with a multi-year commitment
RECOMMENDED
Regular
Bi-monthly pulse reviews; six-times per year
£34,000
per year
✅ No limit on the number of suppliers reviewed
✅ Up to 600 respondents per pulse
✅ Dashboard access for up to 10 users
✅ Survey and dashboard in English -1 x additional language available
✅ Dashboard can be branded to fit your colour scheme and logo
✅ Receive an additional 10% discount with a multi-year commitment
Always On
Monthly pulse reviews; conducted every month
£62,000
per year
✅ No limit on the number of suppliers reviewed
✅ Up to 600 respondents per pulse
✅ Dashboard access for up to 10 users
✅ Survey and dashboard in English - 2 x additional languages available
✅ Dashboard can be branded to fit your colour scheme and logo
✅ Receive an additional 10% discount with a multi-year commitment
Your Pulse Questions, Answered
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Pulse is a simple, standardised way to regularly check in on agency performance across stakeholders and over time.
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Pulse can be run as a one-off check or on a regular cadence, such as monthly or every two months.
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No. Pulse is designed as a lightweight performance check-in, not a full agency review.
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A short, NPS-style survey that is quick and easy to respond to. It takes no-more than 3-mintes per supplier!
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Responses feed into a live dashboard showing trends over time, top and low performers, and early warning flags.
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Yes. Dashboard visuals can be downloaded for presentations, and data can be exported for your own reporting.